Nick Bush

Designer

Contact
  • Email
  • njdbush@gmail.com
  • Phone
  • (416) 270-3804
  • Location
  • Toronto, Canada
Work Experience

2019-06 — present

Narrative Support at Stave Studios:

Stave Studios released their debut game Over the Alps in 2019 on Apple Arcade, which went on to win the Writers' Guild award for Best Writing in a Videogame.

Coordinated with external localization team to translate a language-focused game into 14 languages

Helped the Narrative Design team implement branching narrative using Ink & Unity

Worked on tools to help automate tests and assisted internal and external QA teams during development

2018-07 — present

Conversation Designer at [24]7.ai:

[24]7.ai is one of the largest customer experience providers with a focus on AI-powered chatbots and automated voice systems.

Designed, implemented and maintained chatbots and voice user interfaces for Fortune 500 clients

Owned the design of conversation flows and user intent guides

Created client-facing performance reports and provided tuning and optimization recommendations

Contributed to each step of project delivery: from data-driven natural language model creation to grammar writing

Gained working knowledge of multiple types of interfaces (voice, chat, knowledge base), launched on different platforms and built using various tools

2013-11 — 2017-12

Project Lead at Moonray Studios:

Moonray Studios specializes in digital media, from interactive productions for broadcasters (web/mobile) to original independent PC games.

Created successful funding proposals for Debris and several other projects, raising $1.7M in the process

Wrote and designed Debris' narrative and oversaw voice recording and technical implementation into Unity

Worked with medical professionals and advisors to portray an empathetic representation of psychosis in a mainstream game (Debris)

Helped design, build and launch other interactive projects such as George of the Jungle: Owie Owie, Freaktown Defenders and Apptui

Worked with top Canadian broadcasters like CBC and Teletoon to deliver coproductions on time and on budget

2012-01 — 2012-08

Technical and Marketing Documentation Specialist at Side Effects Software:

Helped design, develop and launch a new web service (www.orbolt.com)

Independently created and maintained all service documentation for professional users

Learned Python programming to assist web developers with Django implementation

Provided support for beta testers and initial customers

Education

2008 — 2013

University of Waterloo

Bachelor: Rhetoric and Professional Writing - Digital Arts Communications specialization

Skills

Narrative/Conversation Design

Chatbot/Voice Interface Design

Natural Language (Grammars, NLTK)

Interactive Writing (Ink, Twine)

Professional Writing

Technical Writing

Long-form & Creative Writing

Microcopy

Funding Proposal Development

CMF Experimental Stream

OMDC/Ontario Creates

IDMF

Game Development

Unity

Android/iOS

HTML5

Web Development

HTML

CSS

Javascript

Languages
  • English
  • Native speaker
  • French
  • Professional working