Narrative Support at Stave Studios:

Stave Studios released their debut game Over the Alps in 2019 on Apple Arcade, which won the Writers' Guild award for Best Writing in a Videogame.

Coordinated with external localization team for translation into 14 languages

Helped the narrative implementation using Ink & Unity

Worked on tools to automate tests and assist QA teams

Conversation Designer at [24]7.ai:

[24]7.ai is one of the largest customer experience providers with a focus on AI-powered chatbots and automated voice systems.

Designed, implemented and maintained chatbots and voice user interfaces for Fortune 500 clients

Owned the design of conversation flows and user intent guides

Created client-facing performance reports and provided tuning and optimization recommendations

Contributed to each step of project delivery: from data-driven natural language model creation to grammar writing

Delivered conversational systems in multiple interfaces (voice, chat, knowledge base) and multiple languages

Project Lead at Moonray Studios:

Moonray Studios specializes in digital media, from interactive productions for broadcasters (web/mobile) to original independent PC games.

Raised $1.7 in funding for Debris and several other projects

Wrote and designed Debris' narrative and managed voice recording and implementation into Unity

Collaborated with medical professionals and advisors to portray an empathetic representation of psychosis in Debris

Worked with top Canadian broadcasters like CBC and Teletoon to deliver co-productions on time and on budget